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Booking









  • How do I change the tee time ?

    Contact the QGolf by email (support@qaccess.asia) or by phone (+62 357-600-34) and we will help you to change the tee time



Payment

  • Has my payment been received?

    Log in to your account and go to "My Booking" page. Once payment is confirmed, the status will be changed to Paid





Membership

  • How to Register QGolf Card?

    You can register QGolf via QAccess App available on android and iOS. Click link below to see how register QGolf Card



  • How to Renewal QCard?

    You can Renewal your QCard via QAccess App available on android and iOS. Click link below to see how how to Renewal QCard



  • What is QGolf Card?

    QGolf Card is a membership that offers a special program to help you saving and play more golf in various golf courses across Indonesia
    Experience the privilege to play more and pay less in more than 30 golf course and driving range, and also enjoy the s



Point

  • What is a QAccess Points?

    QPoint is a program that rewards only QGolf Players upon fulfilling certain conditions. Certain conditions include making reservations, inviting friends to join QMember under own referral, and said friends making reservations. The reward points are to be



  • How do I earn points ?

    To earn points, you have to do registration, referral application, and make reservation by QAccess



  • How do I redeem my Points?

    Log in to your QAccess account, then select 'Redeem' on the payment page during your booking process. Make sure that the total price of your booking is deducted by the value of your Points











Bills & Topup





About QAccess



  • About

    QAccess is golf booking platforms in Indonesia, serving more than 32+ golf courses. You can also book your favorite event, Top-up your Phone Credit and Data Packages.



Event

  • How to Book Event?

    You can book Golf Event and another event only on QAccess App. See how to book Event by clicking link below





QAccess App



  • Why can't I download QAccess App on my Android device?

    To install QAccess App on Android, your device needs to have at least Android Operating System (OS) 4.0 Ice Cream Sandwich. Please also make sure that your device is connected to a stable 3G (at minimum) or WiFi connection. The version is 3.1.4.7



  • Why can't I download QAccess App on my iOS device?

    To install QAccess App on iOS, your device needs to have at least iOS 7. Please also make sure that your device is connected to stable 3G (at minimum) or WiFi connection. The version for iOS is 3.3.5



Refund Information

  • How to Cancel and Get a Refund?

    Before canceling your booking, please check whether your booking is refundable. Simply tap on your e-ticket and tap button Refund



Should you not find the answer of your question, don't hesitate to Contact Us!